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Contact

Do you have a question about a residence, a reservation, or your file? Our teams are here to help.

For a quick request, you can reach us by phone; otherwise, fill out the form below and we will get back to you as soon as possible.

And if you are already a tenant, remember to use your Fac-Habitat or Logifac tenant space to find your information and complete your procedures online.

Smerra logement : contactez-nous

Get in touch with your future residence!

Any questions? Please check our FAQ. If you would like to contact an advisor, please select the city relevant to your request from the drop-down menu. For all other requests, please use the contact form below.

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The information collected through this form is stored in a computerized file by Smerra for the purpose of processing your request. it is retained for 3 years and is intended for use by Smerra teams. In accordance with the French Data Protection Act, you can exercise your rights regarding your personal data and have it corrected by contacting the data controller at Smerra – 43 rue Jaboulay – 69007 LYON - FRANCE or by clicking on the following link: https://uitsem1.typeform.com/DPO-SMERRA. If, after contacting us, you believe that your data protection rights have not been respected, you can lodge a complaint with the CNIL.
Any questions?

Be sure to check out our FAQ!

A question about your residence?

You can contact your residence directly by phone. Simply go to the corresponding page.